Description

Goods In Services

Welcoming your products to J&J Global Fulfilment.

Goods In marks the start of your order fulfilment journey. It’s where inventory is sent to one of our global fulfilment centres, securely stored and prepared for picking and packing. ControlPort™, our cloud-based order fulfilment platform, provides full visibility into this process, from start to finish.   

What’s the Goods In process?

Set up your store and products

We create your ControlPort™ account to access any time, on any device. Our expert team shows you how to integrate your online store, add new products and schedule delivery to us. With ControlPort™, you receive timely notifications when your stock arrives, when it’s processed and when it’s ready for picking and packing.

Ship your inventory to us

Once delivery is scheduled for your products, you (or your manufacturer) ships them to any of our global fulfilment centres. For swift and seamless processing, we recommend consistent barcoding and packaging of your goods. For example, 20 boxes on each pallet, each containing 100 identical items of a single SKU. 

We secure your stock

Our dedicated team handles products with care and precision. Every item is counted, inspected for damage and photographed. We also weigh and measure your goods, all recorded on ControlPort™ to view. These checks set the industry standard for stock control and accuracy. They also ensure that you only pay for the storage space used. 

Warehousing

Once checks are complete, we place your goods into clean, safe storage, optimising space for each item to ensure cost efficiency. You only pay for what you use.

Picking & packing

Once a customer has made an order, our team use J&J’s custom-built tech to pick and pack your products, with 99.9% pick and pack precision.

Shipping

We swiftly ship your orders worldwide via our carrier network. We negotiate carrier costs on your behalf to ensure cost-savings a range of shipping services.

Returns

We handle the hassle of returns so you don’t have to. We check, refund if needed, and prepare suitable goods for resale. Your customers can track returns, too.

 

Shipping
Vendor Info

Vendor Information

  • Store Name: jamesandjames
  • Vendor: jamesandjames
  • Address: Liberty 196, Rhosili Road
    Rhosili Road
    Northampton
    East Midlands
    NN4 7JE
  • No ratings found yet!
Location

Product Location

Rhosili Road, Northampton, NN4 7BD, United Kingdom
Warranty Policy

*Extended Return Policy Agreement between Party A (Buyer) and Party B (Supplier) on Grooft B2B Marketplace:*

This comprehensive Return Policy establishes the terms and conditions governing returns, refunds, and dispute resolution between Party A (Buyer) and Party B (Supplier) participating in transactions on the Grooft B2B Marketplace. Both parties mutually consent to the following guidelines:

1. Reporting Damaged or Defective Goods:

– Party A is obligated to promptly report any damages or defects in the received goods within 7 days of the goods being delivered.

– Clear photographic evidence must be provided by Party A to Party B to facilitate an expeditious resolution process.

2. Reporting Quality Issues:

– In instances where the goods received by Party A are of substandard quality, Party A is required to inform Party B within 7 working days from the date of receiving the goods.

– Comprehensive documentation and evidence supporting the claim of substandard quality must be provided to Party B.

3. Late Delivery Notification:

– Party A is required to report any instances of late delivery within 24 hours of receiving the goods.

– Late delivery claims should include pertinent details such as the shipment tracking information and the anticipated and actual delivery dates.

4. Overpayment by Mistake:

– Should Party A make an overpayment or duplicate payment by mistake, Party B agrees to promptly process a refund for the excess amount.

– Both parties commit to ensuring that financial transactions are accurately documented and discrepancies are addressed in a timely manner.

5. Order Cancellations:

– Party A retains the right to cancel an order within the agreed-upon cancellation period.

– Notice of order cancellations must be provided to Party B before the order is shipped or within the stipulated cancellation timeframe.

6. Partial Shipments and Quantity Discrepancies:

– In the event of partial shipments or discrepancies in the quantity of goods received, Party A must inform Party B within 7 days of receiving the partial shipment or noting the quantity discrepancy.

7. Service-related Matters:

– If the transaction involves services, Party A should report any dissatisfaction or issues with the services provided by Party B within 7 working days of the completion of the service.

8. Financial Agreements Settled Outside Grooft B2B:

– Acknowledging that financial agreements and payment settlements may occur outside the Grooft B2B Marketplace, both parties agree that the management of Grooft B2B is not responsible for dispute resolution in such cases.

– Disputes related to financial matters settled outside the platform will be resolved directly between Party A and Party B.

9. Applicable Law:

– Both parties recognize that the laws of the respective country of residence will govern their transactions and any disputes that may arise.

– The agreement to adhere to local laws fosters a fair and equitable resolution process.

10. Mutual Agreement on Terms:

– By engaging in transactions on the Grooft B2B Marketplace, both Party A and Party B assert their understanding and acceptance of these detailed return policies.

– It is imperative for both parties to review and familiarize themselves with these terms regularly, as they are subject to updates and modifications.

This extended Return Policy Agreement aims to establish a transparent and robust framework for conducting B2B transactions, addressing various potential issues that may arise during the course of business on the Grooft B2B Marketplace.

Product Enquiry

Product Enquiry

Goods In Services Start Your Business

Goods In Services Start Your Business

jamesandjames

1 months
GB FlagGB

Goods In marks the start of your order fulfilment journey. It’s where inventory is sent to one of our global fulfilment centres, securely stored and prepared for picking and packing. ControlPort™, our cloud-based order fulfilment platform, provides full visibility into this process, from start to finish. 

Information Table
AwardsThe Queen’s Awards
AwardsEmployer of the year
AwardsFast Track 100
AwardsFinancial Times 1000
AwardsDisability Confident
AwardsSoil association
Total visibilityEnd-to-end stock tracking
Total visibilityStock management
Total visibilitySales performance
Total visibilitySales channel integrations
Total visibilityWhite labelled, customer-facing portals
Safety and Security24/7 CCTV

Know your supplier

1 months
GB FlagGB

Avg. response time

1 Hour

On time delivery rate

100%

Order Count

0

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