Description

Small Business Fulfilment

Order fulfilment services to help small businesses scale up.

Ensuring your logistics scale to meet growing customer demand is a key challenge for small and large businesses. We’re experts in eCommerce growth and small business fulfilment – retailers expand 200% a year with us, and while you might not be ready to outsource just yet, we’re here to offer help and guidance.

Save money on storage, systems and staff

When you use a small business and large fulfilment service, you won’t have to invest in your infrastructure:

  • No need to rent or buy extra storage space
  • No need to hire additional customer service or pick-and-pack staff
  • No need to invest in warehouse or inventory management systems

Boost satisfaction for customers across the world

Improve customer service through fast, accurate delivery and returns.

  • Competitive rates on a wide range of fast, international shipping options
  • 98.0% same-day dispatch and 99.9% order accuracy
  • An online portal to track orders in real-time and initiate returns

Help you grow with expert advice and smart tech

Scale your business to meet growing demand or seasonal peaks.

  • Integrate many eCommerce platforms into our inventory management software, ControlPort™
  • Navigator™, our internationalisation consultancy, will help you go global
  • Respond to demand quickly and scale up your orders in days not weeks

1,000 – 1,500 orders per month

Crowdfunding success? New venture taking off? Talk to us about your brand growth plans.

1,500 – 2,000 orders per month

Ready to scale up? Remove barriers to growth with our small and large business fulfilment service.

2,000 – 5,000 orders per month

Discover more about our third-party logistics service for medium-sized businesses.

5,000 – 50,000+ orders per month

Get in touch to organise a consultation with an enterprise fulfilment expert.

Shipping
Vendor Info

Vendor Information

  • Store Name: jamesandjames
  • Vendor: jamesandjames
  • Address: Liberty 196, Rhosili Road
    Rhosili Road
    Northampton
    East Midlands
    NN4 7JE
  • No ratings found yet!
Location

Product Location

Rhosili Road, Northampton, NN4 7BD, United Kingdom
Warranty Policy

*Extended Return Policy Agreement between Party A (Buyer) and Party B (Supplier) on Grooft B2B Marketplace:*

This comprehensive Return Policy establishes the terms and conditions governing returns, refunds, and dispute resolution between Party A (Buyer) and Party B (Supplier) participating in transactions on the Grooft B2B Marketplace. Both parties mutually consent to the following guidelines:

1. Reporting Damaged or Defective Goods:

– Party A is obligated to promptly report any damages or defects in the received goods within 7 days of the goods being delivered.

– Clear photographic evidence must be provided by Party A to Party B to facilitate an expeditious resolution process.

2. Reporting Quality Issues:

– In instances where the goods received by Party A are of substandard quality, Party A is required to inform Party B within 7 working days from the date of receiving the goods.

– Comprehensive documentation and evidence supporting the claim of substandard quality must be provided to Party B.

3. Late Delivery Notification:

– Party A is required to report any instances of late delivery within 24 hours of receiving the goods.

– Late delivery claims should include pertinent details such as the shipment tracking information and the anticipated and actual delivery dates.

4. Overpayment by Mistake:

– Should Party A make an overpayment or duplicate payment by mistake, Party B agrees to promptly process a refund for the excess amount.

– Both parties commit to ensuring that financial transactions are accurately documented and discrepancies are addressed in a timely manner.

5. Order Cancellations:

– Party A retains the right to cancel an order within the agreed-upon cancellation period.

– Notice of order cancellations must be provided to Party B before the order is shipped or within the stipulated cancellation timeframe.

6. Partial Shipments and Quantity Discrepancies:

– In the event of partial shipments or discrepancies in the quantity of goods received, Party A must inform Party B within 7 days of receiving the partial shipment or noting the quantity discrepancy.

7. Service-related Matters:

– If the transaction involves services, Party A should report any dissatisfaction or issues with the services provided by Party B within 7 working days of the completion of the service.

8. Financial Agreements Settled Outside Grooft B2B:

– Acknowledging that financial agreements and payment settlements may occur outside the Grooft B2B Marketplace, both parties agree that the management of Grooft B2B is not responsible for dispute resolution in such cases.

– Disputes related to financial matters settled outside the platform will be resolved directly between Party A and Party B.

9. Applicable Law:

– Both parties recognize that the laws of the respective country of residence will govern their transactions and any disputes that may arise.

– The agreement to adhere to local laws fosters a fair and equitable resolution process.

10. Mutual Agreement on Terms:

– By engaging in transactions on the Grooft B2B Marketplace, both Party A and Party B assert their understanding and acceptance of these detailed return policies.

– It is imperative for both parties to review and familiarize themselves with these terms regularly, as they are subject to updates and modifications.

This extended Return Policy Agreement aims to establish a transparent and robust framework for conducting B2B transactions, addressing various potential issues that may arise during the course of business on the Grooft B2B Marketplace.

Product Enquiry

Product Enquiry

Small & Large Business Fulfilment Services

Small & Large Business Fulfilment Services

jamesandjames

1 months
GB FlagGB

Ensuring your logistics scale to meet growing customer demand is a key challenge for small and large businesses. We’re experts in eCommerce growth and small business fulfilment – retailers expand 200% a year with us, and while you might not be ready to outsource just yet, we’re here to offer help and guidance.

Information Table
AwardsThe Queen’s Awards
AwardsEmployer of the year
AwardsFast Track 100
AwardsFinancial Times 1000
AwardsDisability Confident
AwardsSoil association
Total visibilityEnd-to-end stock tracking
Total visibilityStock management
Total visibilitySales performance
Total visibilitySales channel integrations
Total visibilityWhite labelled, customer-facing portals
Safety and Security24/7 CCTV

Know your supplier

1 months
GB FlagGB

Avg. response time

1 Hour

On time delivery rate

100%

Order Count

0

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