Why choose J&J?

We don’t offer long-term warehousing and storage that a traditional logistics provider or distribution centre might. Instead, our agile processes means you:

Only pay for the space you use

We tailor storage costs to your needs. Choose between two straightforward options based on your inventory size and order volume. 

For small, fast-moving items, we place them in pick storage, ensuring swift delivery. Our unique approach to measuring items during ‘Goods In’ means you only pay for the space you use. The more you sell, the less you pay. 

If you deal with larger items, manage substantial inventory, or handle occasional wholesale orders, our pallet store option is available. This is charged at a cost-effective, fixed weekly fee.  

Get real-time stock visibility

As part of the Goods In process, we ensure that every item sent to us is barcoded and logged in ControlPort™. This barcode allows us to track where each item is stored, and when it is picked and packed for delivery.

Retailers get full visibility of this data too, in real-time, through ControlPort™. So, even though your stock isn’t in your own fulfilment warehouse, you always know where it is and how much you’ve got

Global reach, delivered next-day

Access our international fulfilment centres, from the USA to UK and North America to Australia, enabling you to expand the reach of your business worldwide.

In each location, we offer a range of eCommerce shipping solutions, helping you send orders over worldwide. This includes next-day delivery to major cities by 9am. It’s how we help retailers grow 52% on average every year. 

Never sell an out-of-date product

Best before dates and serial numbers are recoded in our order fulfilment software. We segregate batches and follow a strict standard of first-in, first-out (FIFO) fulfilment.

Retailers can also specify and trace which batches are used for specific orders, ensuring you never sell or waste an out-of-date product. 

What’s more, our organic fulfilment warehouse certification and five-star hygiene rating means we’re the first choice for food, drink and supplement retailers. 

5-step order fulfilment process

Warehousing is part of our 5-step our order fulfilment process. We also take care of everything else – from receiving stock to picking and packing, shipping and returns. 

Goods in

Ship your products to any of our global fulfilment centres. We inspect, measure, and photograph your items, and upload all the details to our platform, ControlPort™.


Once checks are complete, we place your goods into clean, safe storage, optimising space for each item to ensure cost efficiency. You only pay for what you use.

Picking & packing

Once a customer has made an order, our team use J&J’s custom-built tech to pick and pack your products, with 99.9% pick and pack precision.


We swiftly ship your orders worldwide via our carrier network. We negotiate carrier costs on your behalf to ensure cost-savings a range of shipping services.


Vendor Info

Vendor Information

  • Store Name: jamesandjames
  • Vendor: jamesandjames
  • Address: Liberty 196, Rhosili Road
    Rhosili Road
    East Midlands
    NN4 7JE
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Product Location

Rhosili Road, Northampton, NN4 7BD, United Kingdom
Warranty Policy

*Extended Return Policy Agreement between Party A (Buyer) and Party B (Supplier) on Grooft B2B Marketplace:*

This comprehensive Return Policy establishes the terms and conditions governing returns, refunds, and dispute resolution between Party A (Buyer) and Party B (Supplier) participating in transactions on the Grooft B2B Marketplace. Both parties mutually consent to the following guidelines:

1. Reporting Damaged or Defective Goods:

– Party A is obligated to promptly report any damages or defects in the received goods within 7 days of the goods being delivered.

– Clear photographic evidence must be provided by Party A to Party B to facilitate an expeditious resolution process.

2. Reporting Quality Issues:

– In instances where the goods received by Party A are of substandard quality, Party A is required to inform Party B within 7 working days from the date of receiving the goods.

– Comprehensive documentation and evidence supporting the claim of substandard quality must be provided to Party B.

3. Late Delivery Notification:

– Party A is required to report any instances of late delivery within 24 hours of receiving the goods.

– Late delivery claims should include pertinent details such as the shipment tracking information and the anticipated and actual delivery dates.

4. Overpayment by Mistake:

– Should Party A make an overpayment or duplicate payment by mistake, Party B agrees to promptly process a refund for the excess amount.

– Both parties commit to ensuring that financial transactions are accurately documented and discrepancies are addressed in a timely manner.

5. Order Cancellations:

– Party A retains the right to cancel an order within the agreed-upon cancellation period.

– Notice of order cancellations must be provided to Party B before the order is shipped or within the stipulated cancellation timeframe.

6. Partial Shipments and Quantity Discrepancies:

– In the event of partial shipments or discrepancies in the quantity of goods received, Party A must inform Party B within 7 days of receiving the partial shipment or noting the quantity discrepancy.

7. Service-related Matters:

– If the transaction involves services, Party A should report any dissatisfaction or issues with the services provided by Party B within 7 working days of the completion of the service.

8. Financial Agreements Settled Outside Grooft B2B:

– Acknowledging that financial agreements and payment settlements may occur outside the Grooft B2B Marketplace, both parties agree that the management of Grooft B2B is not responsible for dispute resolution in such cases.

– Disputes related to financial matters settled outside the platform will be resolved directly between Party A and Party B.

9. Applicable Law:

– Both parties recognize that the laws of the respective country of residence will govern their transactions and any disputes that may arise.

– The agreement to adhere to local laws fosters a fair and equitable resolution process.

10. Mutual Agreement on Terms:

– By engaging in transactions on the Grooft B2B Marketplace, both Party A and Party B assert their understanding and acceptance of these detailed return policies.

– It is imperative for both parties to review and familiarize themselves with these terms regularly, as they are subject to updates and modifications.

This extended Return Policy Agreement aims to establish a transparent and robust framework for conducting B2B transactions, addressing various potential issues that may arise during the course of business on the Grooft B2B Marketplace.

Product Enquiry

Product Enquiry

Warehousing & Storages Services

Warehousing & Storages Services


1 months

Warehousing involves storing products for distribution. Our global fulfilment warehouses specialise in eCommerce order fulfilment for consumer brands. We offer swift and cost-effective shipping, pay-as-you-use pricing, real-time stock visibility and precise batch control, helping retailers scale fast.

Information Table
AwardsThe Queen’s Awards
AwardsEmployer of the year
AwardsFast Track 100
AwardsFinancial Times 1000
AwardsDisability Confident
AwardsSoil association
Total visibilityEnd-to-end stock tracking
Total visibilityStock management
Total visibilitySales performance
Total visibilitySales channel integrations
Total visibilityWhite labelled, customer-facing portals
Safety and Security24/7 CCTV

Know your supplier

1 months

Avg. response time

1 Hour

On time delivery rate


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