Effective Date: [16.10.2023]

Introduction:

Welcome to Grooft.business, a Business-to-Business platform owned by Monarch Pantra Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our platform. By accessing or using Grooft.business, you consent to the practices described in this Privacy Policy.

Information We Collect:

1. Personal Information: We collect personal information, including your name, contact details, and business information, when you register as a buyer or supplier on Grooft.business.
2. Payment Information: For payment processing, we collect payment details, including credit card information, billing address, and transaction history.
3. Communication Data: We may collect information from your communications with us, such as emails and messages, for customer support purposes.
4. Usage and Log Data: We collect information about how you interact with our platform, including your IP address, device information, browser type, and pages visited.

How We Use Your Information:

1. Service Delivery: We use your personal information to provide and maintain our services, process payments, and facilitate communication between buyers and suppliers.
2. Customer Support: We use communication data to address your inquiries and provide customer support.
3. Improvement of Services: We analyze usage data to improve our platform’s functionality, performance, and user experience.
4. Marketing and Communications: With your consent, we may send you promotional emails and updates. You can opt-out of these communications at any time.

Sharing of Information:

1. Suppliers and Buyers: Information is shared between suppliers and buyers for transaction fulfillment and communication.
2. Service Providers: We share data with third-party service providers to assist in payment processing, data analysis, and marketing.
3. Legal Compliance: We may share data in response to lawful requests, investigations, or court orders.

Data Security:

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure.

Your Choices:

You can review, update, and delete your information through your account settings. You can also unsubscribe from marketing emails by clicking the unsubscribe link.

UK and Global Framework:

Data collected on Grooft.business will be handled in accordance with UK and global data protection laws. We will transfer data to countries outside of your own only in compliance with applicable laws.

Changes to This Policy:

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically for updates.

Contact Us:

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at privacy@grooft.com. By using Grooft.business, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.