jamesandjames

Vendor Biography

How it all began

The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfilment partner that were capable of supporting their eCommerce honey business.

A fulfilment business was born

After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.

Continued growth

Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.

A growing team of over 250 talented employees, an international network of fulfilment centres and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.

We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.