Monarch Pantra Limited

Welcome to Monarch Pantra Ltd. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms

1.1. Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms and Conditions in full.

1.2. Modifications

Monarch Pantra Ltd reserves the right to amend these Terms and Conditions at any time without prior notice.
Changes will become effective immediately upon being posted on our website.
Continued use of the website constitutes acceptance of any such changes.

2. Product Purchases

2.1. Product Descriptions

We strive to ensure that all product descriptions are accurate. However, we do not guarantee that all information is error-free.
If a product is not as described, your sole remedy is to return it in its unused condition.

2.2. Pricing

All prices are subject to change without notice.
Prices exclude delivery costs, which will be added at checkout.

3. Refund Policy

3.1. Eligibility for Refunds

Refunds are available for items returned within 15 days of delivery.
Returned items must be in original condition: unworn, unwashed, with tags attached.
We do not accept returns for items that are damaged, used, opened, or stretched.

3.2. Delivery Costs

All refunds are subject to a deduction for delivery charges, up to a maximum of £15.
This amount will be subtracted from your refund total.

3.3. Refund Process

Refunds will be processed within 30 days of receiving the returned item.
You will be notified via email regarding approval or rejection.
If approved, a refund will be issued to your original payment method within 7–10 business days, after the 30-day processing period.

3.4. Non-Refundable Items

• Items not in original condition

• Items that are damaged, used, opened, or stretched

• Items returned after 15 days

3.5. Return Shipping

Return shipping costs are the customer’s responsibility and are non-refundable.

4. Business to Business (B2B) Terms

4.1. Order Placement

All B2B orders are considered final.
No cancellations or refunds are accepted after placement.

4.2. Shipping

Fresh goods are shipped upon confirmation of the order.
Delivery charges apply and are non-refundable.

4.3. Inspection and Reporting

Business partners must inspect goods within 7 working days of delivery.
All issues must be reported via email to [contact information] within this time.
No returns or claims will be accepted after this period.

4.4. Use of Brand Assets

Business partners may not use the Monarch Pantra Ltd name, logo, or branding without prior written consent.
Partners are not authorized to represent Monarch Pantra Ltd without explicit permission.

5. Intellectual Property

5.1. Ownership

All content on this website—including text, images, graphics, logos, and software—is the property of Monarch Pantra Ltd or its content suppliers and is protected under international copyright laws.

5.2. Usage Restrictions

Content may not be copied, reproduced, distributed, modified, or used for derivative works without prior written consent.

6. Limitation of Liability

6.1. Disclaimer

To the fullest extent permitted by law, Monarch Pantra Ltd disclaims all express or implied warranties, including merchantability and fitness for a particular purpose.

6.2. Limitation

We are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., England and Wales].
Any disputes will fall under the exclusive jurisdiction of the courts of [Insert Jurisdiction].

8. Contact Information

For any questions or concerns, please contact us at:

Monarch Pantra Ltd
Email: Sales@monarchpantra.com

By using our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Monarch Pantra Ltd—we are committed to providing you with premium quality and service.